Voxi is a mobile virtual network operator (MVNO) that operates in the United Kingdom. Launched in 2017, the network is owned by Vodafone and is specifically aimed at younger customers. Voxi offers a range of mobile phone plans that are designed to be flexible, affordable, and data-centric.
Voxi’s target market is young people aged 25 and under, who are more likely to use their phones for data-intensive activities such as streaming videos and using social media. The company offers a range of plans that include unlimited data for social media apps such as Facebook, Twitter, and Snapchat, as well as unlimited data for music and video streaming services such as Spotify and Netflix.
One of the key features of Voxi is its flexibility. Customers can choose a plan that suits their needs and budget, and can change plans or cancel their contract at any time without penalty. This means that customers can adapt their plans to suit their changing circumstances, such as during periods of travel or when they need to reduce their monthly expenditure.
Voxi also offers a range of perks and benefits that are aimed at young people. For example, customers can get access to free tickets to events and festivals through the Voxi Drop scheme, which is available to all Voxi customers. The company also offers discounts on fashion and beauty products through partnerships with a range of retailers.
In addition to its mobile phone plans, Voxi also offers a range of SIM-only plans. These plans allow customers to keep their existing phone and number, while benefiting from Voxi’s flexible and data-centric approach. SIM-only plans are particularly popular with customers who have recently paid off their phone contract, or who want to avoid the high cost of buying a new phone.
Voxi’s network is powered by Vodafone, which means that customers can benefit from Vodafone’s extensive coverage across the UK. This includes 5G coverage in many areas, which is important for customers who want to take advantage of the latest mobile phone technology.
One of the unique features of Voxi is its approach to customer service. The company offers a range of support options, including a chatbot called TOBi, which can answer basic queries and provide help with account management. For more complex issues, customers can contact Voxi’s customer service team via phone, email, or social media. Voxi also offers a range of self-help resources, such as FAQs and video tutorials.
Voxi’s plans are priced competitively, with prices starting at just £10 per month for a SIM-only plan. Customers can also benefit from discounts if they sign up for a longer contract period, or if they refer a friend to Voxi.
Overall, Voxi is a mobile phone network that is specifically designed for young people. The company’s data-centric approach, flexible plans, and range of perks and benefits make it an attractive option for customers who want a mobile phone plan that suits their needs and budget. With a strong network powered by Vodafone and a customer service team that is dedicated to providing support, Voxi is a network that is well-positioned to compete in the crowded UK mobile phone market.